How we help
- appealing a refusal to grant a pension
- counting length of service and confirming work periods
- recalculating pensions and recovering underpayments
- restoring stopped payments
- disputes over social payments
How we work
- review the authority’s decision and your documents
- send requests and applications
- prepare an administrative claim
- represent you in court
How do you appeal a Pension Fund decision?
With a complaint to the head of the Pension Fund office that made the decision and, if that fails, to a higher-level Pension Fund body or to the administrative court (Art. 105(1) of the Law of Ukraine on Compulsory State Pension Insurance). A complaint about a decision on granting or recalculating a pension is filed within one year of the decision, but no later than 30 calendar days after you learned of it. A repeat complaint to the higher body must be filed within 30 calendar days (Art. 105(3)).
How long do you have to go to court?
A claim in the administrative court is filed within six months of the day you learned or should have learned of the violation (Art. 122(2) of the Code of Administrative Procedure of Ukraine). The court hears such cases in simplified written proceedings within 30 days of opening them (Art. 263). Claims by residents of Odesa and the region against Pension Fund bodies are heard by the Odesa District Administrative Court. Pension unpaid through the Pension Fund’s fault is paid for the whole past period without limit and with compensation; if it went unpaid through your own fault, for no more than three years before you applied (Art. 46 of the Law).
Documents to prepare
- the Pension Fund’s refusal or recalculation decision;
- your employment record book, certificates of service and salary, archive certificates;
- your individual insured-person record from the Pension Fund web portal;
- proof of when you received the decision.
Common mistakes
- waiting months for a “recalculation” and missing the 30-day complaint deadline;
- accepting a verbal answer at the service centre instead of asking for a written decision;
- not checking which periods of service the Pension Fund actually counted.
Other disputes with state bodies are covered under administrative law and procedure.
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